Introduction
Civille (“Civille” or “We” or “Us”) is committed to respecting and protecting your privacy. This Privacy Policy (the “Policy”) describes the types of information we may collect from you or that you may provide to us when you visit https://getciville.com (the “Website”) or use any of the Civille products collectively described as the “Service” or “Services”), including our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On the Website;
- In email, text, and other electronic messages between you and the Website; and
- Through mobile and desktop use of the Products.
It does not apply to information collected by:
- Us, offline or through any other means, including on any other website operated by a third party; or
- Any third party, including through any application or content that may link to or be accessible from or on the Website or Service.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Website or Services, you explicitly agree to the terms of this Policy. We may update this Policy from time to time. Any changes to this Policy will be effective upon posting such changes on the Website. By continuing to access the Website or use the Service, you agree to accept these changes.
The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. Results afford no guarantee of future results and every case is different and must be judged on its own merits. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.
Information We Collect and How We Collect It
We collect several types of information from and about users of our Services.
Information You Provide
At various times, you may be asked to provide information which may uniquely identify you (“Personally Identifiable Information” or “PII”), such as:
- Name;
- Email address;
- Phone number;
- Mailing address;
- Mobile phone number; and
- Organization name.
We collect this information via the Website contact form, email, rental agreement, or third-party reservation systems.
Information Collected Automatically
As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visit to our Website and use of our Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website or within the Service;
- Information about your computer and internet connection, including your IP address, device type, geolocation data, operating system, browser version, etc.
The information we collect automatically may not include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including enabling us to:
- Estimate our audience size;
- Store information about your preferences, allowing us to customize our Services according to your individual interest;
- Speed up your searches; and
- Recognize you when you return to our Website or Services.
The technologies we use for automatic data collection may include:
- Cookie(s): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on our browser. However, if you select this setting you may be unable to access certain parts of the Services. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to the Services.
- Flash Cookies: Certain features of the Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website or Products. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Other Commercially Common Trackers: Certain features of the Services may use tokens, beacons, gifs, pixels, trackers, or other local stored objects to collect and store information about your preferences and navigation to, from, and on our Website or Services.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide the Services to you;
- To provide you with information about the Services, at your request;
- To help us improve and personalize the functionality of the Services;
- To help us understand your usage of the Services in order to improve the Services;
- To communicate with you regarding customer service matters, questions, and other various comments or feedback you may send to us;
- To provide you with notices about your account;
- To carry out our obligations and enforce our rights arising from any agreement or contract entered into between you and us, including for billing and collections;
- To notify you about changes to our Website, the Product, or any other services we offer;
- To inform you about products, services, offers, and events we offer or sponsor, and to provide news and other information that may be of interest to you; and
- To communicate various technical and administrative messages regarding the Services, including notices of technology updates
Data Usage
We use your data solely for sending updates, promotions, and reminders related to our products or services.
Data Security
We use commercially reasonable measures to secure and protect the information we collect. We transmit all data using TLS 1.2 encryption in transit.
We also implement strict internal controls and access restrictions to prevent unauthorized sharing or disclosure of user data.
Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion of your data at any time by contacting us using the information provided below.
Disclosure of Your Information
We will not transfer or share your Personally Identifiable Information (PII) with any external organizations under any circumstances, including with your consent.
We will not sell, rent, or share your PII for any reason other than in connection with a merger, divestiture, or sale of all or substantially all of Civille’s assets.
We may share your PII only in the following instances:
- To comply with any court order, law, or legal process, including responding to any government or regulatory request;
- To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes;
- If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, our customers, or others.
We do not share PII with third parties for their own marketing purposes.
Children’s Privacy
The Services are not directed toward persons under 18. We do not knowingly solicit or collect personally identifiable information from children under the age of 18. Please contact us using the information provided below if you believe we may have collected such information without parental or guardian consent.
Third Party Links
The Services contain links to other sites that are not owned or controlled by Civille. These links are provided solely for your convenience. Civille is not responsible for the privacy practices of such other sites. Please refer to the privacy practices for these providers directly if you have questions or concerns.
Accessing the Services Outside the United States
If you are accessing the Services outside of the United States, you acknowledge that the information you are providing to us may be transferred to and/or stored in the United States. By using any portion of the Services, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Policy.
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
- Civille (DBA) Lincoln Labs, Inc. respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending messages regarding notifications about appointments, customer support, and answering customer questions.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Civille (DBA) Lincoln Labs, Inc. at 920-903-5168 or for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to accounts@getciville.com or 920-903-5168. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Civille (DBA) Lincoln Labs, Inc. will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
Non-Sharing Clause
We do not share your data with third parties for marketing purposes. Civille will not sell, rent, or share the collected mobile numbers.
Contacting Us
If you have questions or concerns about this Privacy Policy, please contact us:
Civille
920-903-5168
accounts@getciville.com
https://getciville.com